Partnership: Earning trust by consistently giving our best;

Service: Caring for our community, company, and customer;

Empowerment: Providing opportunity and valuable tools to succeed;

Excellence: Pursuing perfection through every interaction

We choose to work at PINNACLE CAPITAL MORTGAGE because their Core Values are more than just words; they are the representation of who we are, who we want to be, and how we want to be perceived.  These Core Values express the fundamental philosophies that drive our extraordinary organization, so their meaning truly resonates with our business partners, our borrowers, and our daily hard work. 

Cassie Troup – Ukiah Sales Manager- Home Loan Advisor NMLS# 1224522

As a native Mendocino county resident, I joined Pinnacle Capital Mortgage to form my local team, NorCal Home Loan, focused on specific lending needs in the California North Bay.

I have been in the real estate industry since 2002 when I bought my first investment property at 18 and my second at the age of 19. At 20 years old I obtained my real estate sales license. My experience as a REALTOR made it clear that the challenge to homeownership is home financing. Quickly, Home Financing has become my passion. I love helping clients by creating lending solutions! Solutions that include educating homebuyers about their loan options- putting them in control to make informed decisions.

I have chosen to specialize in home loan products helpful for borrowers in Northern California. I am knowledgeable and experienced with many loan products including: VA Loans, USDA, FHA, Conventional, Investment and SBA products, New Manufactured Homes, Construction and Renovation Loans. I am an expert on Down-Payment Assistance loan programs such as CalHFA and GSFA loans for First-Time Homebuyers.

I am also proud to offer programs to our Occupational Heros: Firefighters, First Responders, Police, and Teachers.
California North Bay is also in need of niche financing options for investors and Buyers. I have become a specialist with nice products such as: Bank Statement Programs, Asset Depletion Programs, and Interest-Only 40 Year Programs.

Please allow me and my team to take the stress out of home lending. The loan application process is easily completed online. Or please schedule to meet me at my Ukiah or Sebastopol office or conveniently schedule a phone appointment. You will receive accurate real estate financing advice from a professional team that cares about your needs. Clients benefit from my extensive knowledge of the real estate purchase transaction and my local network of trusted colleagues.

In 2018 Cassie earned ’Circle of Excellence Lender’ from California’s Golden State Finance Authority, or GSFA, Home Buyer Assistance Fund for providing borrowers with the most down-payment assistance on the Northern Coast.

Michie McNamara- Loan Manager- Local Jr. Loan Processor
We become a team once we start the mortgage process; and what’s a team without trust? My highest goal is to earn your trust so that you feel confident and informed throughout your home loan milestones.  I will be helping you make the paperwork part of home lending easy and manageable. I'm here to help you!

My family is the reason I am today.  I am married to the love of my life and we have two beautiful little boys.  In addition to being with my family I enjoy hiking, fishing, and volunteering in my local community. 

I feel very blessed to part of the Cassie Troup's Team: NorCal Home Loan and to work at Pinnacle Capital Mortgage.  Pinnacle Capital Mortgage is a division of Finance of America LLC, a large company that is very dedicated to keep all of us employees updated with trainings and updated loan guidelines to ensure your experience with us is above & beyond!